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Trust

Trust starts with explainable risk intelligence.

Every score, alert, and recommendation in TierTrace can be traced back to the data that produced it — and overridden by the humans accountable for the decision.

Risk score · explained
82
High · /100
Supplier health+32
Route exposure+24
Inventory pressure+14
Compliance status+8
External signals+4
Confidence · 87%Last refreshed · 4m ago
Principles

Every number, defensible.

No black-box scores

Every risk score breaks down into the factors that produced it — with each weight visible.

Signal to impact

Each alert shows the originating signal, dependencies, and the operational impact it implies.

Confidence levels

Low confidence is shown as low confidence — never disguised by a precise-looking number.

Data freshness

Every panel surfaces when its data was last refreshed. Stale states are explicit, not hidden.

Human override & review

Operators can override any score, suppress any alert, or escalate any recommendation.

Certifications

Attested where it counts, honest about the rest.

We publish only what has been attained or is verifiably in progress.

SOC 2 Type II

Attained October 2025. Scope: Security, Availability, Confidentiality.

Encryption

AES-256 at rest. TLS 1.3 in transit.

Data residency

Primary shards in AWS EU-West-1 (Ireland) and EU-Central-1 (Frankfurt).

Retention

Audit logs retained 7 years. Customer data purged within 30 days of contract termination.

RBAC roles

Admin, Editor, Viewer, Read-Only Auditor.

Authentication

SAML 2.0 / Okta integration. MFA mandatory for administrative accounts.

AI authority boundary

The system flags. Your team acts.

TierTrace automates
  • · Risk scoring
  • · Dependency linkage
  • · Signal correlation
Human decision required
  • · Supplier substitution
  • · Purchase-order cancellation
  • · Risk mitigation approval

TierTrace may map dependencies, connect signals to materials and SKUs, prepare risk views, and suggest review actions.

TierTrace does not automatically replace suppliers, reroute shipments, approve purchase orders, certify compliance, or guarantee discovery of every hidden dependency.

Human review is required for supplier changes, procurement actions, compliance decisions, and external notifications.

Override logging

Every override carries a reason code.

Users may manually override risk scores. Every override is logged with a required reason code and timestamp.

Review telemetry · January 2025 — June 2026 · Internal system telemetry and user action logs.

14%
False positive rate

Primarily conflicting supplier-reported data.

22%
Low-confidence escalation rate

Flagged for manual verification when source records conflict.

100%
Human review rate

The system flags for review and takes no autonomous procurement actions.

Defensible by design

The most defensible source of risk truth in your operation.